About Us

Your vehicle came from a dealership that’s part of the Lithia family — a family made up of 188 dealerships from coast to coast.

And the first thing you should know about the Lithia family is we’re “dedicated to satisfying you”.

To help make sure you keep getting the very best service from us, we set up ‘Lithia Insiders’.

Membership is FREE and, once you’ve joined, you’re asked to tell us what you think about Lithia, for example:

  • Our customer service
  • What could be improved
  • Your thoughts on changes we’re considering

In return you enjoy:

  • Exclusive, special offers
  • Immediate notification of any safety notices or recalls issues for your vehicle
  • Automatic entry into our sweepstake where you could win a new vehicle of up to $80K value every time you participate

… and much more.

When you share your opinion on Lithia Insiders, you help make things better for you and for every Lithia customers nationwide.

Your opinion is all you share. Your name and personal details are not sold or used for any marketing purposes.

And all responses to studies are completely confidential.

For more details on how we protect your information, please see our Privacy Policy and Terms of Use.